Orders
Can I change or cancel my online order once it has been submitted?
Once an order has been submitted, we are unable to make any changes or cancellations. Please refer to our 'Returns' section below if you'd like to return your order.
Why was my order canceled?
We reserve the right to limit, decline, or reject any orders for any reason, including but not limited to the product is out-of-stock; your address, billing info, or payment info could not be verified; your order was flagged by our security system; w
How can I track my order?
Once your order has shipped, you will receive an email containing the tracking number(s) for your order.You can also log into your 'My Account' and access your tracking number through your order history.If you don't have a 'My Account' you can track
When will I receive my order?
Orders are typically processed within 2-3 business days. However, on occasion an order or part of an order can take up to 6-10 business days to ship. This could happen in the event that an item(s) is no longer available in our DC and requires a store
What if my order was received damaged, wrong, or incomplete?
The first thing you should do is take pictures to document the condition of the package when it arrives, keeping all enclosed packing slips.Then contact us immediately so we can start the initial investigation.
Can I get a price adjustment?
All prices are final. We do not offer price adjustments.If you're not satisfied with your purchase, please see our return policy.