My package was marked as “delivered” but I cannot find it.Updated 14 days ago

Before contacting us to investigate, please do the following:

• Check all exterior doors and locations where the package could be on the premises.
• Check with other members of your household.
• Check with the front desk, mail rooms, or building security if you live in an apartment complex.
• Look for a note from your carrier on the door or near the mailbox.

If you still cannot find your package, please contact us for further assistance.